Legal
Privacy Policy
How we collect, use, and protect the information you share with us.
Last updated 15 September 2026
Who we are
The Bespoke Gentlemen (“we”, “us”) operates this store and is the data fiduciary for the personal data described here. For any privacy question, contact us via our contact page.
What we collect
- Order information — name, email, delivery address, phone number, and the contents of your order.
- Payment information — processed directly by our payment provider. We never receive or store your full card number.
- Technical information — a cart identifier stored in a cookie so your bag persists between visits, plus standard server logs.
- Marketing preferences — your email address, if you choose to subscribe to our newsletter.
How we use it
We use your information to process and deliver orders, to respond to enquiries, to handle returns and exchanges, and — only where you have opted in — to send marketing email. We do not sell your personal data.
Cookies
We set a strictly necessary, HttpOnly cookie to hold your cart identifier. Without it the store cannot remember your bag. Any analytics or marketing cookies will be listed here once introduced, and will be set only with consent where required.
Sharing
We share data only with the processors needed to run the store — payment processing, delivery, and email — and only to the extent each needs. Each processor list entry will be named here before launch.
Retention
We keep order records for as long as required for tax, accounting, and warranty purposes. Marketing preferences are kept until you withdraw consent.
Your rights
You may request access to, correction of, or deletion of your personal data, and may withdraw consent to marketing at any time using the unsubscribe link in any email or by contacting us. We will respond within the period required by applicable law.
Changes
If this policy changes materially we will update the date above and, where appropriate, notify you directly.